Terms of service
Terms of Service
Last updated: October 22, 2026
1. Overview
Welcome to Veyoriva. These Terms of Service govern your use of our website and the purchase of products through our online store.
Throughout these terms, “we,” “us,” and “our” refer to Veyoriva. By accessing our website or placing an order, you agree to these Terms of Service and any applicable policies referenced herein.
2. Use of Our Website
By using this website, you confirm that you are legally permitted to make purchases and enter into agreements under applicable law.
You agree not to use our website for unlawful purposes, engage in fraudulent activity, interfere with its operation, or attempt to compromise its security.
3. Products and Availability
We make reasonable efforts to display our products, descriptions, colors, and features accurately. However, slight variations in appearance may occur due to screen settings or other factors.
All products are subject to availability. We reserve the right to modify, discontinue, or limit the availability of products at any time, subject to applicable law.
4. Pricing and Payment
Product prices and applicable delivery fees will be displayed or communicated before an order is confirmed.
We reserve the right to correct pricing errors and update prices or promotions when necessary. If an order is affected by a pricing error, we may contact you to resolve the issue or cancel the order, subject to applicable law.
Available payment methods will be communicated during the ordering process. Where Cash on Delivery is offered, customers must pay the applicable amount upon delivery.
5. Orders and Confirmation
Customers are responsible for providing accurate contact details, phone numbers, and delivery addresses when placing an order.
We reserve the right to refuse or cancel an order for legitimate reasons, including suspected fraud, incorrect information, product unavailability, or pricing errors, subject to applicable law.
An order confirmation does not necessarily mean that an order has been dispatched. If an order is canceled after payment has been collected, any applicable refund will be handled in accordance with our policies and applicable law.
6. Shipping and Delivery
Veyoriva offers delivery across Lebanon. Estimated delivery times, delivery conditions, and applicable fees are explained in our separate Shipping Policy.
Please refer to our Shipping Policy for complete information about delivery times and potential delays.
7. Returns and Refunds
Returns, refunds, exchanges, and damaged or defective product claims are handled according to our separate Return & Refund Policy.
Please review that policy for the applicable conditions and procedures. Nothing in these Terms of Service or our other policies is intended to restrict consumer rights that cannot legally be excluded.
8. Intellectual Property
Unless otherwise indicated, the content of this website, including text, logos, graphics, images, product descriptions, and design elements, is owned by Veyoriva or used with permission.
You may not reproduce, distribute, modify, or commercially use this content without appropriate authorization, except as permitted by law.
9. Third-Party Services
Our website may use or link to third-party services, including payment processors, delivery providers, and other external platforms.
These third parties may operate under their own terms and privacy policies. We encourage customers to review those policies when using their services.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Information such as your name, phone number, delivery address, and order details may be needed to process and deliver your purchases. Please consult our Privacy Policy for more information about how personal information is handled.
11. Limitation of Liability
To the extent permitted by applicable law, Veyoriva is not responsible for indirect or incidental losses arising from the use of our website or services.
Nothing in these terms excludes or limits any liability or consumer protection that cannot legally be excluded or limited.
12. Changes to These Terms
We may update these Terms of Service from time to time by publishing a revised version on our website.
The updated terms will take effect upon publication or on any later effective date specified in the revised version, subject to applicable law. We encourage customers to review this page periodically.
13. Governing Law
These Terms of Service are governed by the applicable laws of Lebanon, subject to any mandatory legal protections that apply to customers.
14. Contact Information
If you have questions about these Terms of Service, please contact Veyoriva through the contact details or customer support channels provided on our website.
Thank you for shopping with Veyoriva.